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Need to Cancel / Change an Appointment visit: Cancel or change your appointment? :: Dartford and Gravesham NHS Trust (dgt.nhs.uk)

Appointment text reminder service: Appointment text reminder service :: Dartford and Gravesham NHS Trust (dgt.nhs.uk) somewhere on here so people are directed to this page? Any suggestions of how this is possible are very welcome. 

 

 

Freedom of Information (FOI)

Useful information

What does the Freedom of Information Act mean to me?

The Freedom of Information Act 2000 (FOI) gives the public the statutory right of access to all non-personal information held by public authorities, including the NHS.

The underlying principle of the Act is that information held by a public body should be freely available with few exemptions. 

It is about us being open, honest and accountable.

This means that you can now ask for information held by Dartford & Gravesham NHS Trust and request access to it.  The Trust will deal with all requests in accordance with the Freedom of Information Act Code of Practice. 

For more information on these guidelines please visit http://www.dca.gov.uk/foi/reference/statCodesOfPractice.htm. 

Before formally making a FOI request, please check this website to see if it contains the information you are looking for. In addition, the Trusts Publication Scheme provides a complete guide to what information is routinely published by the Trust, for example policies, procedures and minutes of meetings. 

You are entitled to request whether we hold information on a specific area and then copies of the information itself. To formally make a request under the Freedom of Information Act you must submit your request in writing (email is satisfactory) and include an address (postal or email) to which correspondence can be sent.

Please note that requests should include a clear and specific description of the information you are seeking. When asking for statistical or historical data please ensure you include the period in which you are interested. 

If you would like to make a request please do so either via the online form - click HERE.

Or by sending in your requests by post to: 

FOI Act Lead

Jade Hub – Upper Level

Darent Valley Hospital

Darenth Wood Road

Dartford

Kent DA2 8DA

Once we have received your request we will aim to respond within 20 working days or sooner.   

If we exceed this time limit we will apologise and explain the reasons for this delay and give you an estimate of how long it will take to meet your request.

When responding we will firstly state whether or not we hold the information that you have requested. If we do hold this information we will, in the majority of cases, send this information to you.

There is however, some information that is exempt under the Freedom of Information Act, for example, information that may be of commercial interest. 

Where an exemption is considered appropriate, we will explain the reasons why this is so and outline what steps you are entitled to take next. 

If you are unhappy with the response to your request then in the first instance you should appeal directly to the Chief Executive. Appeals must be made in writing and sent to the standard Dartford and Gravesham NHS Trust address.

If you remain dissatisfied following the appeals process, you have the right under section 50 of the Freedom of Information Act to apply to the Information Commissioner to seek resolution to the matter. Further details on how to do this can be found at: www.informationcommissioner.gov.uk.

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Page last reviewed: 9 October 2023