Contact form

Required
Required
Required
Required
Required
Required

Need to Cancel / Change an Appointment visit: Cancel or change your appointment? :: Dartford and Gravesham NHS Trust (dgt.nhs.uk)


Appointment text reminder service: Appointment text reminder service :: Dartford and Gravesham NHS Trust (dgt.nhs.uk) somewhere on here so people are directed to this page? Any suggestions of how this is possible are very welcome. 

 

 

Privacy Policy

GDPR

Read the Trust GDPR information.

Privacy Policy

This privacy statement discloses the privacy practices for www.dgt.nhs.uk. It applies solely to this website; links within www.dgt.nhs.uk to other websites are not covered by this privacy statement.

Information collection and use

www.dgt.nhs.uk does not store or collect any personal information about site users. The system will record your email address and other information if volunteered to us by you. This information shall be treated as confidential. It may only be used for internal review and to contact you regarding any feedback.

Notification of changes

www.dgt.nhs.uk reserves the right to change the privacy statement without notice. It is the responsibility of users to check this privacy statement regularly.  

Cookies

Please note as of 26th May 2012 a new privacy law will be enforced within the EU, which means that all websites must enable their users to opt-out of allowing cookies to store information on their computer. Please find below information which aims to help you understand what cookies mean for you. 

What are cookies? 

This website uses cookies. A cookie is a small piece of data that a website transfers to your computer’s hard drive when you are visiting it. The cookie does not collect personal information such as name or email address as it is only used to collect anonymous information, for example, browser type. It will not give us access to your computer.

When a user visits a website for the first time a cookie is downloaded to the computer hard drive. When a user visits the website a second time, the computer will automatically check to see if it has the relevant cookie saved for that website by checking the website name.

The website then detects that the user is a previous visitor and will tailor their visit. For example, the first time a user visits the Google Maps website they are given the option to save a location. This information is recorded within the cookie. The next time the user visits the Google Maps website the location is remembered, which is convenient for the user as it saves them time from having to re-enter their location and improves their experience. 

This website's content management system uses traffic log cookies to identify which pages are being used so that our website can be tailored to the customer’s needs. It is the local NHS policy to only use this information for statistical analysis purposes. The data is then removed from the system. 
 
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but browser settings can be modified so you can decline them if you prefer. However, if you do choose to decline cookies it may prevent you from taking full advantage of this website.

Although the role of cookies enhances the user’s experience of the website, there can be drawbacks. A cookies primary objective is to store information about a websites’ user. 


Temporary or session cookies vs permanent cookies

There are two types of ‘cookie’ used on most websites. 

Temporary (or session) cookies are stored on your computer during your active session on the website but are deleted when you shut down your browser. 

Temporary cookies are used by websites to ensure that you are recognised when navigating through pages on the website and that any information you have entered is remembered during that particular visit.

For further information see: www.allaboutcookies.org/cookies/session-cookies-used-for.html

Example:

ASP.NET (IIS) 
Website: asp.net/

Purpose: This cookie is set by the Internet Information Service (IIS). This cookie is then made available to ASP.NET applications such as EasySite in order to track the user during their visit to the website. The cookie is deleted when you exit the website and does not store any personal information. 

For further information see: www.asp.net/web-forms/videos/how-do-i/what-is-asp-net.

Permanent cookies are stored and retained on your computer to track repeat visits and website navigation. Websites use them to help enhance the experience when visiting the website. 

Examples include: YouTube, Google Analytics, Google Translate, Survey Monkey.


Features on this website using cookies

YouTube 
Website:
 youtube.com 
Purpose: some YouTube videos may be embedded on this website. A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared. For further information, read YouTube's privacy policy

Google translate

Websitetranslate.google.co.uk/

Purpose: Free online language translation service instantly translates text and web pages. This translator supports many languages. A cookie is used to remember which language you have selected as you navigate through the website.


Links to external websites

This website contains links to other sites, for example YouTube, NHS UK, Survey Monkey etc. Please be aware that  www.dgt.nhs.uk is not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of other websites.


Opting 'in' and 'out' of cookies

There is now a feature to enable you to accept cookies from this website. When visiting the website you will be prompted with a dialogue box containing a statement and giving you the option to ‘opt in’ to allowing cookies to be stored on your computer by this website. If you choose not to, the message will remain on all pages until cookies have been accepted on this website. 

Once you have accepted cookies and later decide you do not want to allow cookies to be stored on your computer, you can choose to ‘opt out’. To do this visit Cookie consent opt out page and follow the instructions.


Deleting and controlling cookies

Your browser will allow you to delete or control cookies saved to your computer. This website uses both temporary and permanent cookies to improve usability. If cookies are deleted you may not be able to benefit from all the features of the website.
 
For further information on deleting and controlling cookies, please refer to the All About Cookies website. If you wish to manage or change your cookie settings manually, this can be done through your website browser. For advice on how to do this, please see the Manage your cookies page.  

 

For a list of instructions on how to disable cookies for your website browser, please select the browser you are using. Please be aware, the disabling of cookies can cause drawbacks. Some websites are unable to function properly without the use of cookies. If cookies are disabled a user will visit a website as if it were for the first time, which means it won’t remember any personal settings they may have set. For example, the user may have set the colour scheme; this would revert back to the default setting. 


Internet Explorer

  1. On the main menu bar located at the top of the browser, click on Tools followed by Internet Options
  2. Under the Privacy tab there is a slider bar that can be used to select the privacy setting level for all websites a user visits. The settings are summarised below.
    Block All Cookies: Cookies from all Web sites will be blocked.
    Existing cookies on your computer cannot be ready by Web sites.
    High: Blocks cookies that do not have a compact privacy policy.
    Block cookies that use personally identifiable information without your explicit consent.
    Medium High: Blocks third-party cookies that do not have a compact privacy policy.
    Blocks third-party cookies that use personally identifiable information without your explicit consent.
    Blocks first-party cookies that use personally identifiable information without implicit consent.
    Medium (default): Blocks third-party cookies that do not have a compact privacy policy.
    Blocks third-party cookies that do not have a compact privacy policy.
    Blocks third-party cookies that use personally identifiable information without your implicit consent.
    Restricts first-party cookies that use personally identifiable information without implicit consent.
    Low: Restricts third-party cookies that do not have a compact privacy policy.
    Restricts third-party cookies that use personally identifiable information without your implicit consent.
    Accept all cookies: All cookies will be saved on this computer.
    Existing cookies on this computer can be read by the Web sites that created them
  3. For further settings relating to cookie options, please select the following option menus: sitesimport, and advanced

Mozilla Firefox

  1. On the main menu located at the top of the browser, click on tools followed by internet options
  2. Under the privacy tab there are a number of options that can be set for cookies on your computer. 
  3. The option which states: ‘Tell web sites I do not want to be tracked’ – will notify individual websites that the user does not want their actions tracked.
  4. Under History there are three options; remember historynever remember history, and use custom settings for history.
  • For the option remember history “Firefox will remember your browsing, download, form and search history and keep cookies from Web sites you visit.” There is also the option to clear your recent history, or remove individual cookies
  • For the option Never remember history “Firefox will use the same settings as private browsing, and will not remember any history as you browse the Web.” Within this there is also the option to clear all current history.
  • For the option Use custom settings for history there are several tick boxes that can be selected, allowing the user to choose the options required.
  • Within this there are the options Exceptions and Show Cookies.

Google Chrome

  1. At the top right hand side of the browser menu bar, there is a spanner icon, click on this followed by Options.
  2. In the Under the bonnet tab, under Privacy there are two cookie options that can be set; Content settingsand Clear browsing data.
  3. The Content settings option brings up a separate menu listing several options with the cookie settings at the top.
    There are three main options that can be chosen individually; Allow local data to be set (recommended)Allow local data to be set for the current session only, and Block sites from setting any data. In addition to these, two additional options can also be enabled with the chosen individual option; Block third-party cookies from being set and Clear cookies and other site and plug-in data when I close my browser.
    Within the Content settings option, there are a further two options; Manage exceptions and All cookies and site data.

Safari

  1. At the top left hand side of the browser click on Edit followed by Preferences and select the Privacy tab. Within this menu are all the options for setting cookies.
  2. There are two buttons that can be clicked. Removal All Website Data will clear all the cookie data from all the websites browsed and Details, which displays the names of the cookies that are stored allowing the user to remove cookies individually.
  3. There are two options that have individual choices for each.
    Block cookies either:
  • From third parties and advertisers

  • Always

  • Never

Limit website access to location services:

  • Prompt for each website once each day

  • Prompt for each website one time only

  • Deny without prompting


Opera

  1. Under the Tools menu located at the top of the browser select Advanced followed by Cookies.
  2. Here there are a range of options a user can choose for Cookies on your computer.
    Accept cookies
    Accept cookies only from the site I visit
    Never accept cookies
    Delete new cookies when exiting Opera
    Ask me before accepting cookies
  3. The Manage Cookies option allows a user to view the details of the cookies each website has gathered such as their name, value and date it is set to expire, and the option to delete them if they choose to.

Netscape

  1. On the main menu located at the top of the browser click on Edit followed by Preferences.
  2. On the Privacy and Security category drop down click on Cookies.
  3. Under  Cookie Acceptance Policy click on one of the following four options;
    • Block cookies
    • Allow cookies for the originating web site only
    • Allow cookies based on privacy settings
    • Allow all cookies
    Next to the Allow cookies based on privacy settings there is a button called View. Within this setting the Level of Privacy can be set either to; low, medium, high or custom.
  4. Under  Cookie Lifetime Policy click on one of the following four options;
    • Accept cookies normally
    • Accept for current session only
    • Accept cookies for a predetermined number of days
    • Ask for each cookie – with the option that can be ticked to enable except for session cookies
  5. Under Manage Cookies and Sites this allows you to view and manage stored cookies and per-site settings for accepting and rejecting cookies. Per-site settings will override the settings above.
    The Cookie Manager button allows you to manage the individual cookies that are collected and stored on your computer by your web browser.

Page last reviewed: 28 March 2020