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Need to Cancel / Change an Appointment visit: Cancel or change your appointment? :: Dartford and Gravesham NHS Trust (dgt.nhs.uk)


Appointment text reminder service: Appointment text reminder service :: Dartford and Gravesham NHS Trust (dgt.nhs.uk) somewhere on here so people are directed to this page? Any suggestions of how this is possible are very welcome. 

 

 

Visiting Queen Mary's Hospital

Oxleas NHS Foundation Trust runs the Queen Mary's Hospital site.

Dartford and Gravesham NHS Trust provides a number specialist services that are available to patients as part of our Planned Care Centre at Queen Mary’s Hospital, Sidcup.

These include outpatient assessments, diagnostic tests (including imaging, cardiac diagnostics and endoscopy), routine day-case and short stay inpatient surgery, and medical treatments and therapies - delivered locally in Bexley.

Our aim is to provide greater availability of a range of high quality planned health services for our patients which are delivered closer to their home.

Our current visiting protocol for QMH is:

  • All adult inpatients can have a visit from the day of admission after their operation, once back to the ward
  • Two hours of visiting per day between the hours of 2pm-4pm, 6pm-8pm
  • We encourage you to regularly clean your hands when moving around the hospital and physically distance where possible.

Blood Tests

The Adult Outpatient Department at Queen Mary's hospital, provides phlebotomy services for patients 16 years and above for Dartford and Gravesham NHS Trust.

Due to the size of our department, we only provide cover for clinics on our site and do not offer a service to local or Dartford GP practices.

Opening times are:

  • Monday to Thursday: 08:45 to 16:30
  • Friday: 09:15- 13:00 then 13:30 to 16:30

​​​​​​​Please be aware that there are 3 Trust's that undertake phlebotomy on the Queen Mary's site

Patient Advice and Liaison Service (PALS) Services at Queen Mary’s are run by several NHS organisations. We have a dedicated PALS service to help people using all of the services at the hospital. This is managed by Oxleas NHS Foundation Trust.

PALS is a free, confidential service helping patients, families and carers to deal with concerns about treatment and care at Queen Mary’s. By telling us your concerns you can help us improve services at Queen Mary’s Hospital.

How to contact PALS

Phone us on: 020 8308 5449

Email us at: qmh-pals@oxleas.nhs.uk

Opening times: Monday to Friday, 9am to 4pm

When we are not available to take your call, there is an answer machine. If you leave a message, we will aim to call you back within one working day.

Page last reviewed: 27 August 2024