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Need to Cancel / Change an Appointment visit: Cancel or change your appointment? :: Dartford and Gravesham NHS Trust (dgt.nhs.uk)

Appointment text reminder service: Appointment text reminder service :: Dartford and Gravesham NHS Trust (dgt.nhs.uk) somewhere on here so people are directed to this page? Any suggestions of how this is possible are very welcome. 

 

 

Is ED the right place for you?

Do you need to come to the Emergency Department?

To ensure patients have the fastest access to the treatment they need, anyone with a non-life threatening condition who would usually go to A&E should call 111 first, day or night, to be directed to the right NHS service.

The Emergency Department (ED) is located at Darent Valley Hospital and is open 24 hours a day, 365 days a year. ED should be used for those patients needing only urgent medical attention and treatment.

If you have a condition which has been present for two or three days or have a long-standing illness or health problem, please contact your GP.

Urgent Treatment Centre in Gravesend

The Urgent Treatment Centre at Gravesham Community Hospital in Gravesend works as a walk-in NHS service for patients whose condition is urgent enough that they cannot wait for the next GP appointment but who do not need emergency treatment. Please keep in mind that the service is not for routine GP appointments. If you need routine medical help or advice, you should contact your own GP or visit your local pharmacy.
Gravesend Urgent Treatment Centre
Gravesham Community Hospital
Bath Street
Gravesend
Kent DA11 0DG
  • Open from 8am to 8pm. The X-Ray department is open Monday to Friday 8am to 8pm and 11am to 7pm Saturday and Sunday.
  • Telephone: 01474 360816

For non-emergency problems such as:

  • Burns and scalds
  • Catheter changes 
  • Emergency contraception, simple women’s health problems, chlamydia testing and C-card
  • Foreign objects in wounds or other parts of the body
  • Fractures to shoulders, arms, hands, fingers, legs and ribs
  • Infections, including wounds
  • In-growing toe nails and verrucas
  • Injuries, sprains and strains
  • Minor allergic reactions
  • Minor chest, neck and back injuries or pain
  • Minor cuts, bites, stings and nose bleeds
  • Minor eye injuries
  • Minor head injuries with no loss of consciousness and not related to alcohol
  • Repeat prescriptions

Please consider other treatment options such as:

  • NHS 111 in the first instance. This is free, including from mobile phones. 
  • NHSUK to find the right service for your condition. This service offers health information and advice from a specially trained nurse over the phone, 24 hours a day
  • Attending a Walk-In Centre or Minor Injury Unit. These provide fast and convenient access to healthcare advice and treatment for minor illnesses and injury. No appointment is necessary.

  • Thamesmead Walk-in centre, Thamesmead Health Centre, 4-5 Thames Reach, Thamesmead, London SE28 0NY.

    • Open 365 days a year 8.00am-8.00pm. Last patient is seen at 7.30pm (depending on the waiting time).

    • Telephone: 020 8319 5880

There are no X-ray facilities at these sites.

  • Gravesend Urgent Treatment Centre, Gravesham Community Hospital, Bath Street, Gravesend
    • Open from 8am to 8pm. The X-Ray department is open Monday to Friday 8am to 8pm and 11am to 7pm Saturday and Sunday.
    • Telephone: 01474 360816
       
  • Erith Urgent Care Centre, Erith & District Hospital, Hind Crescent
    • Open Monday to Sunday 8.00am to 10.00pm (last patient booked in at 8pm - this will allow staff to see all patients safely before the 10pm closure, in line with site requirements).
    • Telephone: 020 7536 8525
  • Bexley Urgent Care Centre, Queen Mary’s Hospital, Frognal Avenue, Sidcup
  • Woolwich Urgent Care Centre, Queen Elizabeth Hospital, Stadium Road, London, Greater London, SE18 4QH

Urgent Care Centres and Minor Injury Units have X-ray facilities as well as offering a range of other services including blood tests.

Your nearest Pharmacy can be found on www.healthhelpnow-nhs.net

It is worthwhile ensuring your medicine cabinet is stocked with the following items to deal with a minor injury at home - http://www.nhs.uk/Livewell/Pharmacy/Pages/Yourmedicinecabinet.aspx

Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. 

You can also call NHS 111, who can put you in touch with an urgent dental service. 

Do not contact your GP, as they will not be able to offer urgent or emergency dental care.

When to go to A&E

Only visit A&E in serious circumstances, such as:

  • severe pain (even after pain killers have been taken)
  • severe facial swelling 
  • heavy bleeding 
  • injuries to the face, mouth or teeth 

Emergency Dental Service

DentaLine provides emergency treatment for patients who develop severe dental problems when dental surgeries are closed. 

At DentaLine, treatment is limited to pain relief and temporary dressings. Following your appointment with DentaLine, you should book an appointment with your own dentist to complete your treatment

To find out more and to ask about making an appointment please contact 01634 890300 at the below times: 

  • Monday to Friday: 6 - 11pm 
  • Saturday and Sunday: 8.30am - 1.30pm and 6pm - 11pm 

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Cancel/Change an Appointment

Page last edited: 25 January 2024