Contacting the Business Support Team about ICE

If you are an existing ICE user and you have a problem with the system, a request for training or another ICE issue, please consult your practice’s ICE super user in the first instance. They are trained to answer common queries and issues. If needed, they can escalate any problems to the ICE central team.

If you need to escalate further, please use the form below to define your issue:

ICE Radiology IT Support Ticket

 

If you are facing any issues with the ICE System, please complete the form below and we will be in touch shortly. 

 

NOTE: Please do not share any patient identifiable date when completing this form.

 

If you have any supporting documents, please email them to mtw-tr.km-iceoc@nhs.net.

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